Effective Date: July 01, 2026
At TECHMOH, we provide IT services, including website development, website maintenance, software development, digital solutions, technical support, SEO, and other professional services. As our services are primarily customized and delivered based on individual client requirements, the following Cancellation and Refund Policy applies.
1. Service Approval
Before commencing any project or specific service, TECHMOH may provide the client with a proposal, quotation, scope of work, or other project details for approval.
Once the client approves the proposal, quotation, scope of work, or confirms the commencement of the service, the project or service will be considered approved and authorized.
2. Cancellation Before Work Begins
If a client wishes to cancel a service before work has commenced, the cancellation request may be considered by TECHMOH on a case-by-case basis.
If any advance payment has already been made, TECHMOH may deduct applicable administrative, processing, consultation, or other costs already incurred before processing any eligible refund.
3. Cancellation After Work Has Commenced
Once work has commenced, cancellation requests may not be accepted where TECHMOH has already allocated resources, invested time, purchased third-party services, or performed work for the client.
Any refund, if applicable, will be determined at the sole discretion of TECHMOH based on the work completed and costs incurred up to the date of cancellation.
4. Cancellation After Client Approval or Completion
Once the client has approved the completed work, deliverables, milestone, or service, no cancellation or refund will generally be permitted.
As our services are customized and involve the allocation of professional resources and working hours, completed or approved services are considered final and non-refundable.
5. Revisions and Changes
Where revisions are included within the agreed scope of work, TECHMOH will provide them according to the terms agreed with the client.
Requests for additional work, significant changes, new features, or modifications outside the original scope may be treated as additional services and may incur additional charges.
6. Refunds
Refunds are not applicable for services that have been fully completed and delivered, or where the client has approved the completed work.
Where a refund is approved by TECHMOH in exceptional circumstances, the refundable amount will be determined after deducting any applicable fees, third-party expenses, work already completed, and other costs incurred by TECHMOH.
Approved refunds will generally be processed using the original payment method, subject to applicable payment processor and banking timelines.
7. Third-Party Services and Expenses
Payments made by TECHMOH to third-party service providers, including but not limited to domain registrations, hosting services, software licenses, subscriptions, plugins, themes, APIs, advertising platforms, and other third-party products or services, may be non-refundable once purchased or activated.
Such costs may be excluded from any refund.
8. Client Delays and Non-Responsiveness
If a project is delayed because the client fails to provide required information, content, approvals, credentials, feedback, or other materials, such delay will not automatically entitle the client to a cancellation or refund.
TECHMOH reserves the right to consider the work performed and resources allocated during such periods when determining any refund request.
9. Invoice and Payment
TECHMOH generally raises invoices upon completion of the agreed work or according to the payment terms specified in the applicable proposal, quotation, or agreement.
The client is responsible for making payment within the agreed payment period. Any dispute regarding the invoice should be communicated to TECHMOH promptly and before the payment due date.
10. Exceptions
TECHMOH may, at its sole discretion, consider exceptional circumstances and provide a partial or full refund where appropriate. Any such refund or adjustment will be considered on a case-by-case basis and will not establish an obligation to provide refunds in similar circumstances.
11. Changes to This Policy
TECHMOH reserves the right to modify or update this Cancellation and Refund Policy at any time. Any changes will be published on this page with the updated effective date.
12. Contact Us
If you have any questions regarding this Cancellation and Refund Policy, please contact TECHMOH:
Email: techmoh.com@gmail.com
